Manager, Deployment Lead, Forward Deployed Engineering (FDE) - Singapore

The role

You will lead and grow a team of Deployment Leads in APAC through high-stakes customer deployments. You will own technical and business outcomes and partner with FDE, Product, Research, and GTM to deliver production systems with frontier models.

What you will do

• Lead and grow a team of DLs delivering production systems with frontier models
• Own end-to-end delivery outcomes, from scoping through production, adoption, and handoff
• Set direction and build trust across technical teams, GTM, and customer executives
• Codify what works into practical playbooks, consistent delivery practices, and product roadmap inputs
• Set a high bar for DL performance through hands-on coaching, actionable feedback, and career development
• Make staffing decisions, develop future DL leaders, and build a team that scales without unnecessary complexity

Required qualifications

• 8+ years of customer-facing technical delivery or product leadership experience
• 2+ years managing high-performing teams
• Personally led complex technical deployments from prototype through production, adoption, and handoff
• Thrive in ambiguity and enjoy building new functions
• Build deep trust across technical teams, Product, Research, GTM, and customer leadership
• Strong track record of hiring, coaching, and developing technical, customer-facing talent

Nice to have

• Strong product mindset, ideally with product management experience

Benefits

• Relocation assistance to new employees

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They seek to safely deploy AI to the world through their products.