Product Designer, Consumer Verticals

The role

You will lead the end-to-end design of new consumer experiences across emerging verticals. You will shape product direction for areas like health and finance by translating complex model capabilities into product interactions.

What you will do

• Shape the product and design direction for purpose-built consumer experiences.
• Design and ship high-quality products from early concepts to final visual execution.
• Define how ChatGPT should behave in different domains.
• Explore new interaction models for AI systems.
• Partner with research, engineering, product management, safety, and domain experts.
• Conduct and apply user research to understand distinct needs and risks.
• Balance specialized domain requirements with reusable patterns.
• Contribute to OpenAI's broader design culture.

Required qualifications

• Substantial experience designing and shipping high-quality consumer software at scale.
• Exceptional UX, UI, and interaction design skills.
• Highly generative product thinker.
• Experience leading zero-to-one initiatives or introducing new product categories, behaviors, or interaction models.
• Ability to simplify complex systems.
• Strong instincts for trust, safety, transparency, and user control.
• Ability to move fluently between domain-specific problems and broader systems or platform thinking.
• Ability to communicate through compelling narratives and prototypes.

Benefits

• Relocation assistance

Before you apply

• Background checks for applicants will be administered in accordance with applicable law.

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.