Software Engineer, Enterprise Verticals

The role

You will build and ship role-specific workflows across ChatGPT Work surfaces, services, plugins, and connectors. You will own the full loop from prototype through bounded rollout and iteration by working across frontend and backend.

What you will do

• Build and ship role-specific workflows across ChatGPT Work surfaces, services, plugins, and connectors.
• Turn customer and design-partner evidence into clear product decisions, milestones, and measurable quality gates.
• Partner with Design, Research, GTM, Security, and platform teams.
• Create robust evaluations, observability, and rollback paths.
• Own the full loop from prototype through bounded rollout and iteration.
• Define explicit contracts and fallback paths with shared platform teams.

Required qualifications

• Full-stack product engineer who can own ambiguous enterprise workflows end to end.
• Ability to build across frontend and backend, work through platform dependencies, and instrument quality.

Nice to have

• Experience building and operating full-stack production products across a modern frontend stack (such as React/TypeScript) and backend services (such as Python, Go, Node.js, or comparable technologies
• Experience designing evolvable APIs, data models, and distributed or integration-heavy systems, including authentication, identity, permissions, secure data flows, and partial-failure behavior.
• Experience owning production systems at scale, including observability, performance, testing, incident response, safe migrations, staged rollout, and rollback.
• Experience building applied-AI or conversational products and evaluating probabilistic behavior with grounding, quality signals, and human-feedback loops.
• Experience building dashboards, data visualizations, or workflow and insight products that make complex information understandable and actionable.
• Familiarity with experimentation, product metrics, and iterative development, including instrumenting user outcomes from first use through retained usage.

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They seek to safely deploy AI to the world through their products.