Account Director, Startups | Tokyo

The role

You will own relationships with top startup customers and support them in building on the OpenAI platform. You will manage a portfolio of startup accounts and drive technical engagements to help them use OpenAI APIs, SDKs, and applications.

What you will do

• Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management.
• Partner with AI Deployment Engineers to drive successful technical engagements with startups.
• Own consumption and contracted revenue targets while managing revenue forecasts.
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering teams.
• Serve as an advocate for improving the startup experience of building with OpenAI.
• Monitor the industry and startup landscapes and contribute to corporate strategy.
• Support the recruitment and onboarding of teammates.
• Support the development of company culture.

Required qualifications

• 7–12 years of experience selling platform-as-a-service (PaaS), cloud, or other API products.
• Experience working in or around the startup ecosystem.
• Supporting the growth and product development of fast-growing, high-performing companies.
• Working directly with C-level executives and startup founders.
• Communicating technical concepts to customers and internal stakeholders.
• Gathering, distilling, and processing complex market intelligence across industries, competitors, customers, and prospects.

Nice to have

• preferably as a startup founder, startup employee, or someone who has worked closely with startup customers

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.