Account Director, Startups | New Business - UK&I

The role

You will own relationships with top startup customers and support them in building on the OpenAI platform. You will manage a portfolio of startup accounts and work cross-functionally to help them accelerate progress using OpenAI models.

What you will do

• Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.
• Partner with solutions and research engineering to build and execute complex customer programs and projects.
• Own a consumption revenue target.
• Manage consumption revenue forecasts.
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
• Monitor the industry landscape to contribute to product roadmap and other corporate strategies.
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
• Serve as an advocate for improving the startup experience building with OpenAI.
• Support the recruitment and onboarding of other teammates.
• Support the development of company culture.

Required qualifications

• 6+ years selling platform-as-a-service and/or software-as-a-service.
• Designing and executing complex deal strategies.
• Supporting the growth of fast-growing, high-performance companies.
• Working directly with C-level executives.
• Communicating technical concepts to customers and internal stakeholders.
• Leading high-visibility customer events (CAB, conferences, product launches, etc.).
• Gathering, distilling, and processing complex market intelligence.

Nice to have

• Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers.

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The Go To Market team helps customers learn how to leverage and deploy AI products across their business.