Site Operations Technician

The role

The Site Operations Technician supports the daily operation of Industrial Compute campuses. This person acts as an on-site technical representative to coordinate activities across hardware operations, facilities, construction, logistics, security, and external service providers.

What you will do

• Perform routine walkthroughs of Industrial Compute facilities.
• Monitor site conditions and report abnormalities.
• Support coordination of vendors, contractors, and partner organizations.
• Assist with hardware deliveries, inventory movements, asset tracking, and equipment staging.
• Document operational issues and coordinate follow-up.
• Support physical audits of racks, equipment, inventory, and infrastructure assets.
• Assist with site access coordination.
• Maintain accurate operational documentation, logs, and site records.
• Participate in operational readiness activities for new deployments, expansions, and infrastructure upgrades.
• Escalate operational risks.

Required qualifications

• Associate's degree, technical certification, military experience, or equivalent practical experience.
• 2+ years supporting data center operations, facilities, hardware operations, manufacturing, industrial operations, or mission-critical infrastructure.
• Experience working in technical or operational environments requiring strong attention to detail.
• Able to document issues clearly and communicate effectively across technical and non-technical teams.
• Comfortable working in active data center or industrial environments.
• Able to lift equipment, move hardware, climb ladders, and perform physical work as required.

Nice to have

• Experience supporting hyperscale data centers or cloud infrastructure.
• Familiarity with server hardware, networking equipment, racks, and structured cabling.
• Experience using inventory management or asset tracking systems.
• Knowledge of basic safety procedures for mission-critical facilities.
• Experience coordinating contractors or external vendors.
• Familiarity with ticketing systems and operational workflows.
• OSHA, First Aid, or similar operational certifications

Before you apply

• Background checks for applicants will be administered in accordance with applicable law.

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.