Head of Employee Tech & Experience (ETX)

San Francisco, Remote. Posted a month ago

The role

You will lead the Employee Tech & Experience (ETX) team globally to advance the employee experience. You will shape ETX strategy, investment priorities, and the operating model to make technology simple, reliable, and secure.

What you will do

Lead ETX global growth across Helpdesk, SysOps, Logistics and AV
Elevate employee experience through research and design
Accelerate agent-led and customer-zero work
Develop leaders and strengthen teams
Scale global services to support company growth
Shape priorities and investment with leadership across the company
Translate employee friction into lasting improvements in policy and service design

Required qualifications

Led global organizations through growth and transformation

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.