Demo Experience Engineer, Technical Success

The role

Demo Experience Engineers work at the intersection of product engineering, technical storytelling, and GTM execution. You will build agentic prototypes, create infrastructure and self-service tools, and turn recurring customer needs into reusable capabilities.

What you will do

• Own end-to-end demo readiness for new and priority product capabilities.
• Build compelling prototypes, LLM agents, and reference flows.
• Convert recurring needs into reusable accelerators like companion apps, templates, LLM Skills and Plugins, and self-service demo packages.
• Work alongside GTM partners on high-impact customer moments.
• Build always-on internal agentic systems to automate demo preparation, validation, and asset maintenance.
• Translate recurring feedback into product insights and launch-readiness priorities.
• Define and raise the bar for demo quality across accuracy, safety, reliability, usability, and adoption.

Required qualifications

• Product-minded engineer who can move from an ambiguous capability to working software and then harden it into a reliable, reusable system.
• Track record of building compelling demos, reusable technical assets, or tooling that accelerates adoption and improves execution.
• Strong engineering depth across software architectures, integrations, data, LLM agents, skills, plugins, or other AI-powered systems.
• Ability to thrive in rapidly evolving, ambiguous environments.
• Ability to influence effectively across Product, Engineering, Marketing, Operations, and GTM.
• Strong commitment to AI safety and responsible deployment.

Benefits

• Relocation assistance to new employees

Before you apply

• Background checks for applicants will be administered in accordance with applicable law.

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They seek to safely deploy AI through their products.