Account Director, Digital Natives

The role

You will manage a portfolio of customer accounts and drive opportunities through the entire sales cycle. You will work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.

What you will do

• Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan.
• Support customer accounts from initial engagement to successful deployment and through to renewal.
• Partner with solutions and research engineering to build and execute complex customer programs and projects.
• Own a revenue target.
• Manage revenue forecasts.
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
• Monitor the industry landscape to contribute to product roadmap and other corporate strategies.
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
• Support the recruitment and onboarding of other teammates.
• Support the development of company culture.

Required qualifications

• 7+ years selling and renewing platform-as-a-service and/or software-as-a-service.
• Designing and executing complex deal strategies.
• Supporting the growth of fast-growing, high-performance companies.
• Working directly with c-level executives.
• Communicating technical concepts to customers and internal stakeholders.
• Gathering, distilling, and processing complex market intelligence.

Nice to have

• Customer-centric
• Passion or deep curiosity in artificial intelligence
• A builder
• Excited by new challenges
• A strategist

Benefits

• Relocation assistance

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company seeks to safely deploy AI to the world through its products.