Forward Deployed Engineer (FDE) - AI Infra - SF

The role

Forward Deployed Engineers lead complex deployments of frontier models in production. You will work with customer engineers, researchers, and product engineers on optimization problems across semiconductors and AI infrastructure.

What you will do

• Own technical delivery for semiconductor and AI-infrastructure workstreams.
• Work with customer engineers to understand workflows and define success criteria.
• Scope and sequence delivery and identify dependencies.
• Build and debug production-quality software, including harnesses and integrations.
• Design reproducible experiments, evaluations, graders, and benchmarks.
• Investigate model behavior and failure modes alongside researchers.
• Contribute to core product development and resolve tooling gaps.
• Lead technical discussions and maintain alignment across teams.
• Turn successful approaches into reusable software, tools, and playbooks.

Required qualifications

• 5+ years of engineering or technical deployment experience that includes customer-facing work
• Have scoped and delivered complex systems in fast-moving or ambiguous environments
• Write and review production-grade software
• Debug unfamiliar systems across code, integrations and runtime behavior
• Have built or deployed systems powered by LLMs or generative models
• Understand how model behaviour affects product experience
• Communicate clearly with engineers, product teams, and customer stakeholders
• Have a strong product sense
• Have hands-on experience with applied machine learning, model evaluation, data quality, experimentation, or model-behavior analysis
• Can turn an ambiguous technical problem into a clear evaluation, a credible baseline, and a reproducible experiment
• Are comfortable learning unfamiliar technical domains and working closely with researchers, product engineers and customer engineers

Nice to have

• Experience in semiconductor development, data-center systems or inference engineering

Benefits

• Relocation assistance

Before you apply

• Background checks for applicants will be administered

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.