Manager, Cyber - Applied AI Architect

The role

The Cyber Applied AI Architect Manager leads a team of customer-facing architects. You will design AI-enabled solutions using OpenAI models, APIs, Codex, and agentic workflows to address customer security priorities.

What you will do

• Hire, coach, and develop a team of Cyber Applied AI Architects.
• Establish team priorities and allocate resources.
• Lead technical discovery with security executives and engineering teams.
• Partner with Sales and Solutions Engineering on AI solution design and demonstrations.
• Guide the team in translating customer requirements into solution architectures and implementation plans.
• Oversee solutions from pre-sales prototyping through production deployment.
• Serve as a senior technical partner for strategic customers.
• Design, build, and troubleshoot complex integrations involving OpenAI models and APIs.
• Set standards for architectural reviews, governance controls, and monitoring.
• Identify technical risks and resolve escalations.

Required qualifications

• Experience hiring, managing, and developing customer-facing technical teams across solutions architecture, engineering, implementation, or professional services.
• Experience spanning both pre-sales technical engagement and post-sales delivery.
• Hands-on cybersecurity expertise across areas such as AppSec, DevSecOps, cloud security, SOC, incident response, vulnerability management, identity, or security architecture.
• Ability to coach architects and lead executive-level technical conversations.
• Ability to design, build, and troubleshoot solutions.
• Experience applying AI models, APIs, or agentic patterns to practical workflows.
• Ability to prioritize across customer engagements and manage technical escalations.

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.