Openai
Pricing Operations Lead
San Francisco, Remote. Posted a month ago
The role
The Pricing Operations Lead translates pricing and packaging decisions into scalable execution. You will work with Product, Engineering, Billing, Finance, and GTM teams to implement pricing changes and manage system requirements.
What you will do
- Lead the operational execution of pricing and packaging decisions from approval through implementation and launch
- Translate pricing strategy, policies, and launch decisions into clear business requirements for billing, quoting, revenue, and related systems teams
- Partner with Product, Engineering, Billing, Finance, and GTM teams to manage dependencies, scope tradeoffs, testing needs, and launch readiness
- Own pricing-related requirement intake and prioritization on behalf of the pricing team
- Support the design and implementation of new product, SKU, packaging, and billing configurations
- Establish lightweight but effective pricing operations processes, including governance, documentation, sign-offs, and issue tracking
- Identify recurring friction in pricing execution and drive improvements
Required qualifications
- 6+ years of experience leading pricing operations or closely related monetization, commercialization, or revenue operations work
- Strong track record of helping implement complex pricing or packaging decisions across cross-functional teams
- Ability to translate pricing intent into practical system requirements, launch plans, operating workflows, and stakeholder decisions
- Experience partnering closely with billing systems, product, engineering, finance, and go-to-market teams
- Highly organized and comfortable managing multiple workstreams, dependencies, risks, and timelines at once
- Communicate clearly with both business and technical audiences
- Self-starter who can operate effectively in a fast-paced, high-ambiguity environment
About the company
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They seek to safely deploy AI to the world through their products.