Manager, Applied AI Architect

The role

You will lead a team of Applied AI Architects to deliver customer experiences from pre-sales to deployment. You will develop a strategic vision for the team and partner with Sales, Product, Engineering, and Research.

What you will do

• Develop and communicate a clear strategic vision for the Applied AI Architect team.
• Guide and support a multifaceted team throughout the customer lifecycle.
• Act as a trusted escalation point for key customers within your sales segment.
• Advocate for the innovative and effective application of AI technologies.
• Ensure the team remains accountable for technical progress and customer outcomes.
• Coordinate specialist support and establish clear ownership with delivery teams.

Required qualifications

• 8+ years of experience in technical customer-facing roles.
• Experience building and managing C-level technical and business relationships within complex, global organizations.
• 3+ years of experience leading technical pre-sales teams.
• Proven track record of hiring, mentoring, and managing high-performing teams.
• Successfully led complex sales involving Generative AI or traditional ML solutions.
• Solid understanding of network and cloud architectures.
• Humble attitude, eagerness to help others, and willingness to learn.

Benefits

• Relocation assistance

Before you apply

• Background checks for applicants will be administered in accordance with applicable law.

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.