Openai
Applied AI Architect
Seoul, South Korea, Remote. Posted 4 months ago
The role
You will serve as the senior technical owner for a portfolio of customers. You will shape AI strategies and guide customers from discovery through deployment and production adoption.
What you will do
- Serve as the primary technical advisor and relationship owner for customers and prospects.
- Partner with Account Directors on account strategy and technical account plans.
- Lead discovery with executives and technical teams to prioritize use cases.
- Develop Applied AI Architectures spanning models, applications, data, and security.
- Guide customers through technical evaluations, demonstrations, and proofs of value.
- Maintain a focused use-case portfolio with success measures and adoption plans.
- Develop relationships with CTOs, CIOs, CISOs, and engineering teams.
- Coordinate support from deployment, implementation, and product specialists.
- Track adoption, usage, account health, and measurable customer impact.
- Share customer insights with Product, Engineering, and Research teams.
Required qualifications
- Significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
- Experience guiding enterprise organizations from technical evaluation through production adoption.
- Strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
- Ability to prototype, explain technical tradeoffs, and work with APIs, SDKs, and languages such as Python or JavaScript.
- Experience developing technical account plans and prioritizing complex customer portfolios.
- Ability to communicate clearly and turn ambiguity into practical technical narratives or action plans.
Nice to have
- Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
- Meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.
Benefits
- Relocation assistance to new employees
About the company
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.