Technical Program Manager, Developer Velocity

The role

You will improve developer velocity and deployment excellence across ChatGPT. You will lead improvements to local development, CI, testing, build systems, release trains, progressive rollout, and post-deployment validation.

What you will do

• Own the cross-functional roadmap for improving local development, CI, testing, build workflows, and release infrastructure.
• Create a durable intake and prioritization mechanism for developer friction.
• Lead programs that improve deployment speed and safety.
• Improve the reliability and predictability of release trains across ChatGPT platforms.
• Partner with platform, infrastructure, reliability, engineering acceleration, and observability teams.
• Increase visibility into shipping schedules and cross-platform dependencies.
• Define and operationalize metrics for developer productivity and release reliability.
• Drive adoption of automation, observability, release orchestration, and scalable developer tooling.

Required qualifications

• Led complex technical programs spanning developer infrastructure, CI/CD, build and test systems, release engineering, or distributed systems.
• Can engage deeply with engineers on workflow architecture, deployment systems, rollout risk, observability, and operational tradeoffs.
• Have delivered measurable improvements in developer velocity, deployment throughput, release reliability, or engineering efficiency.
• Know how to turn fragmented ownership and recurring manual work into durable mechanisms, standards, and tooling.
• Use data and qualitative evidence to prioritize work and define metrics.
• Lead effectively across platform and product teams and resolve ambiguity.
• Use metrics to guide decisions and identify bottlenecks.
• Communicate with precision between technical detail and executive-level decisions.
• Thrive in ambiguous, scaling environments.
• Care about OpenAI's mission and about expanding responsible access to advanced AI systems.

Benefits

• Relocation assistance to new employees

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They seek to safely deploy AI to the world through their products.