IT Systems Engineer

The role

You will engineer and operate enterprise platforms using infrastructure as code and Terraform. You will design integrations across enterprise applications and build automation tools to reduce manual administration.

What you will do

• Engineer and operate enterprise platforms through infrastructure as code using Terraform.
• Design, build, and maintain integrations across enterprise applications and cloud services.
• Build and improve enterprise application integrations and Jira/service-management workflows.
• Develop ChatGPT Enterprise workspace administration using APIs and infrastructure as code.
• Build reusable internal tools, automation, and autonomous workflows.
• Implement agreed platform controls and identify gaps.
• Validate changes through complete employee workflows.
• Participate in the on-call rotation and handle escalations.

Required qualifications

• Experience engineering enterprise platforms at scale.
• Experience using AI and agents or agentic automations to improve workflows, applications, and processes.
• Ability to troubleshoot across applications, identity, permissions, provisioning, networking, and APIs.
• Strong hands-on Terraform and infrastructure-as-code experience.
• Ability to independently own complex systems improvements within a team.
• Understanding of GCP fundamentals including OAuth clients, service accounts, IAM, secrets, and audit logging.

Nice to have

• Jira Service Management or Atlassian workflow engineering, automation, and integrations.
• ChatGPT Enterprise administration, administrative APIs or Terraform providers.
• Operational experience with platforms such as Notion and Linear.
• Implementing and testing collaboration controls, producing audit evidence, and improving platform configuration or monitoring at scale.

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.