Quality Engineer, Rack Infrastructure & Site Operations

The role

You will drive Product and Site Quality initiatives across the infrastructure ecosystem. You will establish and manage a quality-focused program across the global supply chain network to ensure excellence from design through deployment.

What you will do

• Develop and establish a datacenter-focused manufacturing quality program.
• Conduct vendor capability assessments and quality audits.
• Develop and track quality metrics to assess manufacturing performance.
• Establish effective cross-functional communication between manufacturing sites, design teams, and operations.
• Collaborate with engineering, sourcing, and site operations to establish quality processes.
• Mentor supplier teams and provide structured feedback.
• Audit quality activities at supplier sites to verify compliance.
• Lead corrective and preventive action plans for audit findings and nonconformances.
• Facilitate root cause analysis and drive systemic process improvements.

Required qualifications

• 10+ years in manufacturing quality management, supplier quality engineering, process improvement, or datacenter engineering/operations.
• Bachelor’s degree in engineering, manufacturing, construction management, or related field (or equivalent work experience).
• Demonstrated ability to analyze data, solve problems, and improve manufacturing processes.
• Proven track record managing deliverables for complex projects or supplier programs.
• Strong communication skills with experience influencing both technical and executive audiences.

Nice to have

• Technical knowledge of datacenter infrastructure systems, including mechanical, electrical, and compute components.
• Experience in supplier performance management for mission-critical facilities.
• ASQ Certified Quality Engineer, Quality Manager, Quality Auditor or Lean Six Sigma certified Green Belt.
• PMP or equivalent project management certification.
• Experience in industrial or high-volume manufacturing environments.

Before you apply

• Background checks for applicants will be administered in accordance with applicable law.

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The Industrial Compute team ensures datacenter systems are manufactured, delivered, and commissioned to high standards.