Deployment Lead, Forward Deployed Engineering (FDE) - Platform

The role

You will shape new solutions and lead them from customer validation through launch and repeatable adoption. You will partner with FDEs, Product, and GTM to align the roadmap and balance customer commitments with reusable capabilities.

What you will do

• Define clear solutions around a valuable problem and shape the path to market.
• Use customer, field learnings, and market evidence to set the next proof point, narrow scope, and recommend where to invest.
• Select design partners and use pilots to test value and repeatability.
• Define quality and launch criteria.
• Enable field teams and partners to scope, sell, and deliver the solution using playbooks and building the support model they need.
• Track adoption and establish ongoing ownership as solutions scale.

Required qualifications

• 5+ years of product leadership or customer-facing technical delivery experience.
• Have taken technical products from discovery through production and adoption.
• Translate customer workflows and deployment evidence into clear product priorities.
• Can reason through integrations, data, evaluations, and enterprise deployment constraints.
• Thrive in ambiguity and enjoy building new functions.
• Build trust and drive decisions across engineering, Product, GTM, partners, and customers.
• Understand technical go-to-market.

Benefits

• relocation assistance

Before you apply

• Background checks for applicants will be administered in accordance with applicable law.

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They seek to safely deploy AI to the world through their products.