Applied AI Architect, OpenAI for Government

The role

You will serve as the senior technical owner for a portfolio of public sector customers. You will shape AI strategies and guide customers from discovery through deployment and adoption of OpenAI models.

What you will do

• Serve as the primary technical advisor and relationship owner for public sector customers.
• Partner with Account Directors on account strategy and technical account plans.
• Lead discovery with agency leaders to identify and prioritize use cases.
• Develop Applied AI Architectures spanning models, data, security, and deployment.
• Guide customers through technical evaluations, demonstrations, and proofs of value.
• Help customers navigate security, compliance, governance, and deployment requirements.
• Maintain a focused use-case portfolio with success measures and adoption plans.
• Develop relationships with CIOs, CTOs, CISOs, and other customer stakeholders.
• Coordinate support from deployment, security, product, and other specialist teams.
• Track adoption, usage, and measurable mission impact.

Required qualifications

• Significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
• Experience guiding complex organizations from technical evaluation through production adoption.
• Experience working with government agencies, public institutions, or government contractors.
• Strong software and cloud architecture foundations including APIs, distributed systems, data integration, identity, security, and privacy.
• Understanding of modern AI systems, frontier models, agentic applications, model evaluation, retrieval, and enterprise AI workflows.
• Ability to prototype and work with APIs, SDKs, and languages such as Python or JavaScript.
• Experience developing technical account plans and prioritizing complex customer portfolios.
• Ability to communicate clearly and turn ambiguity into technical narratives or action plans.

Nice to have

• Meaningful expertise in a relevant public sector mission or customer segment.

Benefits

• Relocation assistance to new employees

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They seek to safely deploy AI to the world through their products.