AI Deployment Manager - Builder

The role

You will deliver technical enablement and adoption services for OpenAI products. You will design and lead training, workshops, and technical learning experiences for customers.

What you will do

• Own technical enablement of OpenAI products including APIs, Codex, Agents, and Evaluations.
• Lead customer training and enablement across the full customer lifecycle.
• Design and deliver training engagements like onboarding, executive briefings, hackathons, and workshops.
• Drive customer activation and sustained usage through deployment programs.
• Partner with Sales, Solutions Architecture, and Product teams to define enablement plans.
• Develop and refine reusable training assets, playbooks, and best practices.
• Gather and relay customer feedback to internal stakeholders.
• Serve as a Subject Matter Expert for designated product areas.

Required qualifications

• 4+ years of experience in customer-facing or instructional roles.
• Experience engaging C-level and senior technical audiences in complex enterprise environments.
• Exceptional presentation and communication skills.
• Technical depth across software engineering, software development lifecycle, and APIs.
• Practical understanding of how AI systems are built, evaluated, and operated in production, including RAG, evaluation strategies, and agentic systems.
• Experience leading structured technical trainings such as API bootcamps or workshops.
• Ability to connect technical features to business outcomes.
• Commitment to fostering the safe and ethical evolution of AI.

Benefits

• Relocation assistance

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.