IT Logistics Lead

The role

You will manage the team that keeps employees equipped by running daily operations and evaluating new hardware. You will own the hardware catalog, fulfillment programs, asset management systems, and regional operating models.

What you will do

• Own a hardware and peripheral catalog with validated software images and configurations
• Deliver day 1 readiness globally including fulfillment, refreshes, replacements, and telecom
• Own and scale the employee IT vending machine program and self-service channels
• Own asset accountability across the full lifecycle with accurate records
• Own forecasting, capacity and logistics performance to improve accuracy and lead times
• Use OpenAI products to solve logistics problems
• Manage and develop team members through coaching and performance management
• Scale service globally with regional partners and repeatable operations
• Keep daily operations reliable and resolve escalations

Required qualifications

• Led inventory and fulfillment across multiple sites or regions
• Delivered automation and AI-enabled workflows used in daily operations
• Managed people through rising demand and changing priorities

Nice to have

• Launched services that met employee or customer needs, balancing usability, cost, security and control

Before you apply

• Background checks for applicants will be administered in accordance with applicable law

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.