Manager, Applied AI Engineering (Codex)

The role

You will lead a team of Applied AI Engineers to drive Codex adoption across strategic customers. You will design AI-enabled development workflows and establish scalable patterns for AI-powered software development.

What you will do

• Lead, hire, and mentor a high-performing team of Applied AI Engineers.
• Own the operating model and technical engagement strategy for Codex Applied AI Engineering.
• Guide teams in designing and implementing AI-enhanced development workflows, agentic systems, and scalable architectures.
• Act as the senior technical escalation point for complex customer implementations.
• Partner with Sales, Product, Research, and Engineering teams.
• Establish repeatable technical patterns, playbooks, and best practices.
• Coach Applied AI Engineers to operate as trusted technical partners.
• Synthesize customer insights into actionable feedback for product teams.
• Develop understanding of how customers use Codex and where they encounter friction.
• Champion safe, reliable, and effective adoption of AI-powered development workflows.

Required qualifications

• 8+ years of experience in deeply technical, customer-facing roles such as applied engineering, solutions architecture, deployment engineering, or technical consulting.
• 2+ years of experience leading technical teams, including hiring, mentoring, and developing engineers.
• Experience building or deploying generative AI, developer platforms, agentic systems, or cloud-based software solutions in production environments.
• Strong hands-on software engineering experience.
• Fluency with programming languages such as Python or JavaScript.
• Understand modern software development lifecycles.
• Ability to work directly with customer engineering teams to develop technical approaches.
• Effective communicator for engineering teams and executive stakeholders.
• Ability to thrive in ambiguous, fast-moving environments.
• Demonstrate strong ownership, humility, technical judgment, and commitment to success.
• Personally committed to fostering the safe and beneficial development of AI.

Benefits

• Relocation assistance

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.