Lab Operations Engineer, Systems Integration | Consumer Devices

The role

You will own the day-to-day operation of a large-scale consumer device test lab. You will manage device fleets, test rigs, lab infrastructure, inventory, provisioning, maintenance, and logistics.

What you will do

• Manage configuration, deployment, tracking, lifecycle, and asset records for consumer devices and test equipment
• Coordinate receiving, storage, checkout, shipping, transfers, spares, and secure disposal
• Maintain racks, benches, test rigs, cabling, power, networking, peripherals, and shared equipment
• Diagnose issues and coordinate repairs, replacements, and preventive maintenance
• Flash, provision, reset, configure, label, and assign devices to test environments
• Partner with engineering and QA on test automation setups, failure reproduction, diagnostics collection, log capture, and environment resets
• Track fleet health, rig availability, utilization, and upcoming test needs
• Work with hardware, systems, QA, reliability, IT, and infrastructure teams

Required qualifications

• Proven track-record of operating or supporting a hardware, electronics, reliability, manufacturing, or QA test lab
• Hands-on experience managing fleets of consumer electronics, embedded devices, prototypes, or connected hardware
• Comfortable setting up, configuring, troubleshooting, and maintaining devices, test rigs, networking, power systems, and peripherals across USB, Wi-Fi, Ethernet, Bluetooth, power, and device connectiv

Nice to have

• Basic CAD familiarity

Before you apply

• Background checks for applicants will be administered in accordance with applicable law

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The Consumer Devices team builds products that bring powerful AI into people's everyday lives.