Deployment Lead, Life Sciences

The role

You will define how OpenAI delivers complex systems to Life Sciences customers. You will own the technical delivery plan, manage day-to-day engineering execution, and partner with customer teams to ensure deployment and adoption.

What you will do

• Own the technical delivery plan for multiple interdependent workstreams.
• Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.
• Run day-to-day engineering execution.
• Track and drive delivery across OpenAI FDE and customer teams.
• Embed with customer teams to land production deployments and drive adoption.
• Lead onboarding, adoption, and change management.
• Partner with Product and Research to support deployment goals.
• Codify solution patterns and evals.
• Own value cases and ROI by setting impact hypotheses, baselines, and KPIs.
• Shape how the company engages Life Sciences customers.

Required qualifications

• 7+ years of customer-facing technical delivery leadership.
• Expertise in the Life Sciences space.
• Track record of leading large, complex, high-stakes customer engagements.
• Ability to move between system level understanding and execution level detail.
• Strong technical fluency.
• Have shipped AI/LLM systems.

Nice to have

• Ideally involving AI

Benefits

• Relocation assistance

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.