Forward Deployed Engineer (FDE), Healthcare - SF

The role

You will own end-to-end deployments of AI models within healthcare organizations. You will lead technical discovery, architecture, implementation, evaluation, and productionization to translate customer workflows into production AI systems.

What you will do

• Own the technical solution from customer discovery through production deployment and handoff.
• Partner with customer engineers and domain experts to translate workflows into technical requirements.
• Design and implement production AI applications and agentic systems.
• Build with safeguards for PHI, HIPAA, privacy, security, and regulatory requirements.
• Define and operationalize evaluations, validation evidence, and launch criteria.
• Use evaluation results and customer feedback to improve system reliability and performance.
• Distill deployment learnings into reference architectures and reusable technical primitives.

Required qualifications

• 6+ years of software engineering, ML/AI engineering, solutions engineering, technical consulting, or comparable experience.
• Operated as a senior engineer, tech lead, or deployment owner trusted to make technical decisions in ambiguous environments.
• Deeply hands-on with technical discovery, architecture, implementation, evaluation, productionization, and handoff for complex systems.

Nice to have

• Healthcare experience including payer workflows, provider operations, EHR systems, or interoperability standards such as Epic, HL7, and FHIR.
• Exposure to provider or health-system workflows such as clinical operations, revenue cycle management, patient access, or contact centers.
• Exposure to EHR and interoperability technologies such as Epic, Oracle Health/Cerner, MEDITECH, HL7, FHIR, or health information exchanges.
• Experience shipping complex systems as a forward deployed or customer engineer, or within healthcare infrastructure companies.
• Experience as a technical consultant, integrator, solutions architect for regulated enterprises, or technical founder.

Benefits

• Relocation assistance

Before you apply

• Background checks for applicants will be administered in accordance with applicable law.

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.