Manager, Applied AI Architects - Digital Natives

The role

You will lead a team of senior technical leaders responsible for technical strategy and customer journeys for Digital Native customers across the DACH region. You will manage technical account plans and partner with Sales leadership to ensure business priorities translate into actionable adoption roadmaps.

What you will do

• Hire, coach, and develop a high-performing team of Applied AI Architects.
• Define and refine the strategy and operating model for Applied AI Architecture across Europe.
• Partner with Sales leadership to prioritize accounts and allocate technical resources.
• Ensure architects serve as primary technical advisors for their portfolios.
• Lead complex customer journeys from discovery through production adoption.
• Coach the team on Applied AI architectures including models, data, and security.
• Build relationships with C-suite and board-level stakeholders.
• Mobilize specialists across various departments to deliver customer experiences.
• Establish a view of portfolio health including technical wins and adoption.
• Translate field patterns into feedback for Product, Engineering, and Research teams.

Required qualifications

• Deep technical acumen in modern AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluati
• 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting.
• 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams.
• Experience guiding enterprise organizations from technical discovery through production adoption.
• Outstanding executive communication and presentation skills.
• Ability to lead a complex portfolio and make resource-allocation decisions.
• Strong architectural judgment.
• Ability to build partnerships across Sales, Product, Engineering, Research, and other departments.
• Comfortable leading across DACH and partnering across European markets.

Benefits

• Relocation assistance to new employees

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.