Solutions Engineer, Ads Solutions - NYC

The role

You will partner with advertisers and agencies to evaluate, launch, and scale on OpenAI's advertising platform. You will serve as a technical expert translating advertiser objectives into technical solutions for measurement, integrations, and campaign execution.

What you will do

• Partner with Client Partners during the sales cycle to provide technical expertise.
• Lead technical discovery with advertisers and agencies regarding data flows and measurement requirements.
• Design and recommend implementation approaches for pixels, APIs, and integrations.
• Guide advertisers through onboarding and launch readiness.
• Troubleshoot technical issues related to implementation and measurement performance.
• Build demos, proofs of concept, and technical narratives.
• Partner with Product and Engineering to escalate issues and influence roadmap priorities.
• Create repeatable technical documentation, playbooks, and best practices.
• Train internal sales and success teams on technical capabilities and product features.

Required qualifications

• 5+ years of experience in solutions engineering, sales engineering, technical account management, adtech, martech, or a related client-facing technical role.
• Hands-on experience with digital advertising measurement, pixels, conversion APIs, mobile measurement, identity solutions, or CRM/data integrations.
• Understand advertiser ecosystems including tag managers, CDPs, analytics tools, attribution platforms, and data warehouses.
• Can explain complex technical concepts clearly to technical practitioners and executive stakeholders.
• Experience writing SQL, using APIs, debugging implementation issues, or working with structured datasets.
• Comfortable operating in ambiguous, fast-moving environments.
• Demonstrate strong ownership, bias for action, and customer empathy.
• Care about responsible platform growth, user trust, and long-term partner success.

Benefits

• Generous relocation support for new hires

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The Ads Solutions team partners with advertisers to inform the development of products that drive revenue growth while maintaining user trust.