Manager II, Professional Services (Project Management)

The role

This person will lead and manage a team to ensure successful project deployments for the Enterprise Asset Management portfolio. They will oversee multiple complex projects, manage portfolio reporting, and translate strategic objectives into operational processes.

What you will do

• Lead and oversee a diverse team including Project Managers and Implementation Consultants
• Translate strategic plans into operational processes
• Develop and implement strategic plans aligned with organizational objectives
• Manage a portfolio of implementation projects and support portfolio management
• Identify and mitigate project and customer risks
• Conduct portfolio forecasting and analyze trends impacting project efficiency
• Collaborate with leadership to improve project management methodologies
• Schedule projects, plan resources, and manage staffing impacts
• Support complex customer implementations and assist clients with testing plans
• Establish control over project delivery during escalations and support sales processes

Required qualifications

• Minimum of 3 years of experience in project delivery
• 4 years of experience with management
• Excellent written and oral communication skills
• Strong leadership capabilities
• Exceptional organizational skills
• Ability to balance profitability with a customer-service mindset
• Ability to understand and articulate product requirements, process logic, and architecture

Nice to have

• Bachelor’s degree preferred, or equivalent experience
• Experience preferably in a SaaS environment
• Experience with government budgeting concepts, finance/budgeting solutions, procurement, permitting, licensing, asset management, or related fields

Benefits

• Comprehensive healthcare options for individuals and families
• Flexible vacation policy and paid company holidays
• 401(k) with company match
• Paid parental leave
• Wellness stipends
• HSA contributions
• Professional development and growth opportunities
• Collaborative office environment with weekly catered lunches

About the company

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform.