GTM Engineer

The role

This role serves as a practitioner within the Applied AI team to redesign revenue organization workflows using AI. You will build agents, automations, and integrations across revenue systems to improve SDR, AE, and CSM workflows.

What you will do

• Design, build, and improve AI agents and automations for Sales workflows
• Serve as product owner for in-house revenue systems
• Design human oversight, approval gates, and escalation paths for agents
• Build and run evaluation frameworks for agent behavior
• Instrument and monitor production agent activity
• Map and redesign seller workflows with an AI-native lens
• Build GTM engineering connections between revenue systems like Salesforce, Outreach, and Gong
• Partner with AI platform, systems, and data engineers
• Serve as the primary AI capability advisor for Sales
• Drive adoption and change management for built tools

Required qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Analytics, Data Analytics, or a related field
• 4–7 years of experience in technical product management, sales/revenue operations, data science, GTM strategy or operations, solutions architecture, or a closely adjacent function
• Demonstrated experience using AI tools in a professional context
• Production experience building and operating agents, including tool use, context engineering, and evaluation frameworks
• Past experience/exposure to GTM and Sales at a SaaS company
• Exceptional problem-solving and first-principles thinking
• Strong user research and discovery skills
• Ability to bridge technical and business stakeholders
• Comfort working in a code-first approach to enterprise sales systems
• Strong analytical skills
• Working fluency with SQL
• Exceptional written and verbal communication

Nice to have

• Prior experience in sales/revenue operations, customer success operations, or a forward-deployed/solutions-architecture role
• Experience with Claude Code, the Claude Agent SDK, or building MCP servers
• Familiarity with AI governance concepts
• Experience building or deploying workflow automations or internal tools without engineering support
• Familiarity with Snowflake, Looker, or similar data platforms
• Applied ML and experimentation background
• Experience working in a fast-moving, high-growth SaaS environment
• Experience working at the intersection of Sales and Marketing, or Sales and RevOps
• Prior exposure to public sector or B2G sales

Benefits

• Comprehensive healthcare options for individuals and families
• Flexible vacation policy and paid company holidays
• 401(k) with company match
• Paid parental leave
• Wellness stipends
• HSA contributions
• Professional development and growth opportunities
• Collaborative office environment with weekly catered lunches

About the company

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform.