Implementation Engineer II

The role

The Implementation Engineer II partners with government customers to implement OpenGov cloud software. This role manages complex product configurations, data migrations, and user enablement from kickoff to go-live.

What you will do

• Lead data migration, configuration, and testing for complex government implementations.
• Perform configuration reviews to ensure platform setup aligns with requirements and best practices.
• Perform data reviews to validate migrated data for completeness, accuracy, and integrity.
• Own complex customer data migration including database schema mapping, ETL tool configuration, and advanced scripting.
• Confirm and pressure-test customer requirements and advise on optimal solution design.
• Design and execute test scenarios to validate configuration and migrated data.
• Serve as the primary technical point of contact for government stakeholders.
• Identify recurring customer pain points to improve workflows and delivery efficiency.
• Mentor and coach Associate and mid-level Implementation Engineers.
• Define and improve implementation standards, templates, playbooks, and reusable tooling.

Required qualifications

• 3 to 5 years of experience in software implementation, data migration, or technical consulting.
• 3+ years of hands-on SQL scripting experience, including complex queries, data transformation, and reconciliation.
• 2+ years of Python, or similar, scripting experience for automation and data processing.
• Deep experience with database technologies and with ETL and data-migration concepts and tools, including schema design and performance considerations.
• Demonstrated ability to deliver complex implementations end to end and to mentor or provide technical guidance to less-experienced engineers.
• Excellent interpersonal, verbal, and written communication skills.
• Strong attention to detail to validate, reconcile, and sign off on data and configuration.
• Ability to adapt to a rapidly changing product and respond strategically to evolving customer needs.
• Bachelor's degree in a technical, or related field.

Nice to have

• Experience implementing AI-driven solutions for automation, workflow optimization, and data-driven insights, leveraging modern frameworks and AI models.

Benefits

• Comprehensive healthcare options for individuals and families
• Flexible vacation policy and paid company holidays
• 401(k) with company match
• Paid parental leave
• Wellness stipends
• HSA contributions
• Professional development and growth opportunities
• Collaborative office environment with weekly catered lunches

About the company

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. The company provides products for enterprise asset management, procurement, accounting, budgeting, billing, and more.