Implementation Engineer III

The role

The Implementation Engineer III is a senior technical delivery leader who manages complex product configurations and data migrations for government customers. This role involves leading requirements validation, testing, and user enablement to guide customers from kickoff to go-live.

What you will do

• Lead data migration, configuration, and testing of OpenGov cloud software for complex government implementations.
• Perform configuration reviews to validate platform setup aligns with requirements and best practices.
• Perform data reviews to validate migrated data for completeness, accuracy, and integrity.
• Own complex customer data migration end to end including database schema mapping, ETL tool configuration, and advanced scripting.
• Confirm and pressure-test customer requirements across configuration and data.
• Design and execute test scenarios to validate configuration and migrated data.
• Serve as the primary technical point of contact for government stakeholders.
• Identify recurring customer pain points to improve customer workflows and delivery efficiency.
• Mentor and coach Associate and mid-level Implementation Engineers.
• Define and improve implementation standards, templates, playbooks, and reusable tooling.

Required qualifications

• 5 to 9 years of experience in software implementation, data migration, or technical consulting.
• 5+ years of hands-on SQL scripting experience, including complex queries, data transformation, and reconciliation.
• 3+ years of Python, or similar, scripting experience for automation and data processing.
• Deep experience with database technologies and with ETL and data-migration concepts and tools, including schema design and performance considerations.
• Demonstrated ability to deliver complex implementations end to end and to mentor or provide technical guidance to less-experienced engineers.
• Excellent interpersonal, verbal, and written communication skills.
• Strong attention to detail to validate, reconcile, and sign off on data and configuration.
• Ability to adapt to a rapidly changing product and respond strategically to evolving customer needs.
• Bachelor's degree in a technical, or related field

Nice to have

• Experience implementing AI-driven solutions for automation, workflow optimization, and data-driven insights, leveraging modern frameworks and AI models

Benefits

• Comprehensive healthcare options for individuals and families
• Flexible vacation policy and paid company holidays
• 401(k) with company match
• Paid parental leave
• Wellness stipends
• HSA contributions
• Professional development and growth opportunities
• Collaborative office environment with weekly catered lunches

About the company

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform.