Implementation Engineer II

The role

The Implementation Engineer II partners with government customers to implement OpenGov cloud software. This role manages complex product configurations, data migrations, and user enablement from kickoff to go-live.

What you will do

• Lead data migration, configuration, and testing for complex government implementations
• Perform configuration reviews to ensure alignment with requirements and best practices
• Perform data reviews to validate migrated data for completeness and accuracy
• Own complex customer data migration including database schema mapping and ETL configuration
• Confirm and pressure-test customer requirements
• Design and execute test scenarios to validate configuration and migrated data
• Serve as the primary technical point of contact for government stakeholders
• Identify recurring customer pain points to improve workflows and delivery efficiency
• Mentor and coach Associate and mid-level Implementation Engineers
• Define and improve implementation standards, templates, and reusable tooling

Required qualifications

• 3 to 5 years of experience in software implementation, data migration, or technical consulting
• 3+ years of hands-on SQL scripting experience
• 2+ years of Python, or similar, scripting experience
• Deep experience with database technologies and ETL and data-migration concepts and tools
• Demonstrated ability to deliver complex implementations end to end and to mentor engineers
• Excellent interpersonal, verbal, and written communication skills
• Strong attention to detail
• Ability to adapt to a rapidly changing product
• Bachelor's degree in a technical, or related field

Nice to have

• Experience implementing AI-driven solutions for automation, workflow optimization, and data-driven insights

Benefits

• Comprehensive healthcare options for individuals and families
• Flexible vacation policy
• Paid company holidays
• 401(k) with company match
• Paid parental leave
• Wellness stipends
• HSA contributions
• Professional development and growth opportunities
• Collaborative office environment with weekly catered lunches

About the company

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform.