Implementation Engineer III

The role

You will design, configure, and enhance business specific applications using the Government App Builder low-code/no-code platform. You will partner with implementation teams and customers to translate business processes into automated solutions.

What you will do

• Partner with customers and implementation teams to understand workflows and requirements
• Translate business requirements into application designs within Government App Builder
• Configure entities, forms, fields, validations, permissions, dashboards, and reports
• Design structured data models including entity relationships and cross-table references
• Support data migrations including field mapping and data transformation
• Configure approval workflows, routing logic, conditional triggers, and status transitions
• Write limited JavaScript for complex validations, calculations, and data transformation
• Configure and validate integrations between Government App Builder and external systems
• Serve as a technical configuration specialist within active customer implementations
• Contribute technical effort estimates for configuration and automation tasks

Required qualifications

• 3 to 9 years of work experience
• 3+ years of experience in low-code/no-code platforms or enterprise application configuration roles
• Strong understanding of data modeling concepts like entity relationships, referential integrity, normalization, and denormalization
• Experience designing and implementing business workflows and approval automation
• Working knowledge of JavaScript or similar scripting language
• Ability to translate complex business processes into structured, configurable application logic
• Experience with integrations (REST APIs, file-based transfers, event based workflows or batch processes)
• Experience integrating third-party APIs and embedding outputs into larger application workflows
• Strong understanding of security standards (e.g., OAuth 2.0, JWT) and API documentation tools (e.g., Swagger/OpenAPI)
• Strong analytical thinking with systems and process-improvement mindset
• Excellent written and verbal communication skills
• Proven success working in fast-paced, iterative environments with cross-functional stakeholders

Nice to have

• Experience in GovTech or public-sector workflows
• Background in Professional Services, consulting, or customer-facing implementation roles
• Familiarity with security concepts such as role-based access control and data governance practices

Benefits

• Comprehensive healthcare options for individuals and families
• Flexible vacation policy and paid company holidays
• 401(k) with company match
• Paid parental leave
• Wellness stipends
• HSA contributions
• Professional development and growth opportunities
• Collaborative office environment with weekly catered lunches

About the company

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform.