Chief Compliance Officer

The role

The Chief Compliance Officer will define and own the enterprise compliance strategy and operating model. You will design and scale a risk-based program covering clinical, pharmacy, privacy-adjacent, security-adjacent, and commercial activities.

What you will do

• Lead the Compliance organization including Healthcare, Pharmacy, Privacy, and Audit.
• Establish vision, staffing plan, budget, and success metrics.
• Create a library of policies, standards, and SOPs mapped to legal and regulatory obligations.
• Establish continuous monitoring, internal audits, and issue management workflows.
• Embed compliance into product development, launch gates, marketing, vendor onboarding, and new market entry.
• Coordinate with Security and Legal on investigations, breach response, regulator engagement, and consumer communications.
• Define due diligence, contracting standards, and oversight for vendors, prescribers, and partner pharmacies.
• Deliver role-based training and cultivate an open-reporting culture.
• Serve as the primary point of contact to relevant regulators and accreditation bodies.
• Provide updates to the Board as required.

Required qualifications

• 10-15+ years of building and leading compliance programs in a highly regulated, technology-forward, multi-state operation environment.
• Track record of hiring/mentoring a high-performing team.
• Comfort with greenfield environments.
• Demonstrated ability to prioritize ruthlessly and communicate tradeoffs.
• Executive presence.
• Excellent written/oral communication.
• Ability to influence across Legal, Product, Security, and Clinical.
• Builder’s mindset.
• Systems thinker.
• Operationally rigorous.
• Calm in ambiguity.
• Bias for action.

Benefits

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance
• Pet Insurance

About the company

OpenLoop provides telehealth support solutions designed to streamline and simplify go-to-market care delivery for companies offering virtual support to patients across 50 states. The company has a relatively flat organizational structure with core values of Autonomy, Competence and Belonging.