Workplace Operations Manager

The role

You will own the daily operation of every OpenLoop physical office space and lead the office managers and administrators who run them. You will serve as the workplace operations leader in Dallas while setting standards and systems for all locations.

What you will do

• Lead office managers and administrators including hiring, onboarding, coaching, and performance
• Hold accountability for daily operations at each physical office space
• Provide senior-level, executive-facing workplace support and logistics
• Manage sign-in, badges, parking, and building access
• Act as primary contact with landlords and property management
• Own seating charts and desk occupancy across the office portfolio
• Manage vendor relationships, contracts, and performance
• Own the office supply program and inbound/outbound mail coordination
• Maintain OSHA, fire code, and ADA compliance at each location
• Manage the operating budget for facilities, supplies, vendors, and hospitality

Required qualifications

• 5+ years of experience in corporate or senior executive-facing support, office management, senior events coordination, or logistics with a significant customer-facing component
• Highly organized and detail-oriented
• Strong time management and prioritization skills
• Proactive and resourceful
• Clear and professional communicator
• Ability to work independently and lead cross-functional coordination
• Experience managing vendors, contracts, and an operating budget
• Proficient in Microsoft Office Suite, Google Workspace, and Zoom or similar platforms
• Willing and able to travel between OpenLoop office locations as needed

Nice to have

• Experience leading or supervising administrative, office, or operations staff — including staff at other locations

Benefits

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance
• Pet insurance

About the company

OpenLoop provides telehealth support solutions designed to streamline care delivery for companies offering virtual support to patients across 50 states. The company has a relatively flat organizational structure with core values of Autonomy, Competence and Belonging.