Senior Product Designer, Design Systems

The role

You will build the shared foundation for OpenLoop products, including patient and client experiences, AI agents, and operational platforms. You will design tokens, components, and documentation for both people and AI tools to use.

What you will do

• Lead the design system end to end from audit and roadmap through component design, documentation, release, and adoption
• Define and maintain a tiered token system for color, type, spacing, elevation, and motion
• Automate how tokens flow from Figma variables into code
• Build and maintain documentation with live examples, code snippets, and AI skills and agent instructions
• Make the system readable by AI agents through MCP servers, llms.txt-style docs, and component metadata
• Prototype and test components in code using tools like Storybook, v0, Claude, or Claude Code
• Define how components handle states, errors, edge cases, empty data, and accessibility
• Partner with Engineers on quality by setting acceptance criteria and reviewing implementations
• Build patterns for AI interactions such as conversational UI, agent status, confidence, and human handoff
• Design patterns for data-dense product UI including tables, filters, bulk actions, complex forms, and charts

Required qualifications

• Five or more years of product design experience
• At least two years focused on design systems used by multiple teams
• Deep working knowledge of how design systems scale including tiered tokens, theming, component APIs, versioning, and governance
• Experienced writing AI skills, agent instructions, or documentation that changed how people and tools built with a system
• Comfortable in code and the terminal: reads HTML, CSS, and React, works in Storybook, and runs AI agents like Claude Code from a terminal
• Strong systems thinker
• Sharp product judgment
• Working knowledge of WCAG 2.1 AA
• Highly collaborative with designers, engineers, and PMs
• Proactive and self-directed
• Strong visual and interaction craft
• Expert in Figma, including variables, modes, component properties, and library management

Nice to have

• healthcare or other regulated-industry experience

Benefits

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance
• Pet insurance

About the company

OpenLoop provides telehealth support solutions designed to streamline and simplify go-to-market care delivery for companies offering virtual support to patients across all 50 states. The company has a relatively flat organizational structure with core values of Autonomy, Competence and Belonging.