Pharmacy & Clinical Systems Engineer

The role

You will own pharmacy integrations end to end. You will build and maintain prescription and pharmacy integrations, ensure system reliability, and manage pharmacy partner onboarding.

What you will do

• Build and maintain prescription and pharmacy integrations.
• Own e-prescribing and order-routing integrations between the EHR and clinical apps and partner, mail-order and compounding pharmacies.
• Maintain the integrity of the software lifecycle to ensure patients receive accurate medication.
• Build alerts and dashboards that catch stuck or failed orders.
• Support EPCS, PDMP checks, state pharmacy rules and HIPAA controls on PHI.
• Keep audit trails, access controls and documentation ready for regulatory and partner reviews.
• Lead the technical onboarding of new pharmacy POS, software and hardware.
• Track partner performance, SLAs and integration-issue resolution.
• Automate manual pharmacy tasks such as refills, prior auth handoffs, exception handling and patient status updates.
• Understand each pharmacy's prescribing, shipment and compliance software and recommend replacements and integrations.

Required qualifications

• Know pharmacy systems from the inside.
• Comfortable reading API docs and debugging integrations.
• Care that the result is a patient getting their medication on time.

Benefits

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance
• Pet insurance

About the company

OpenLoop provides telehealth support solutions designed to streamline care delivery for companies offering virtual support to patients across all 50 states. The company has a relatively flat organizational structure with core values of Autonomy, Competence and Belonging.