Director, Total Rewards

The role

The Director, Total Rewards will run compensation, benefits, and equity programs. This role involves designing frameworks for growth and managing day-to-day operations for the workforce.

What you will do

• Own compensation programs including job architecture, leveling, salary ranges, market pricing, and offer guidelines.
• Take ownership of annual and off-cycle compensation cycles.
• Advise recruiters and leaders on offers and pay decisions.
• Administer the equity program and partner with Legal and Finance on modeling.
• Educate employees and candidates on total rewards value.
• Own benefits strategy and operations for medical, dental, vision, 401(k), leave, and wellbeing.
• Lead annual renewals and open enrolment with brokers and carriers.
• Manage benefits and rewards vendors.
• Manage benefits compliance including ERISA, ACA, COBRA, HIPAA, Form 5500, and nondiscrimination testing.
• Integrate compensation and benefits for acquisitions and harmonize across subsidiaries.

Required qualifications

• Experience leading total rewards across both compensation and benefits pillars at high-growth companies.
• A track record of leading and developing team members.
• Experience owning annual comp cycles and building or evolving job architecture, leveling and salary structures.
• Experience administering private-company equity.
• Working knowledge of benefits and pay compliance: ERISA, ACA, COBRA, HIPAA, FLSA, and state pay transparency laws.
• Strong modeling skills in Excel or Google Sheets.
• Experience with compensation survey data (e.g., Radford, Mercer, Pave, or comparable).
• Effective communicator who can explain trade-offs to partners and leaders.

Nice to have

• Total rewards experience in healthcare, telehealth, pharmacy or patient care settings.
• Experience integrating compensation and benefits after acquisitions.
• Experience with Rippling, Workday, Ashby, Carta, Pave or similar platforms.
• CCP, CBP or CECP certification.
• Experience using AI tools to automate compensation and benefits workflows.

Benefits

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance
• Pet insurance

About the company

OpenLoop provides telehealth support solutions designed to streamline care delivery for companies offering virtual support to patients across 50 states. The company has a relatively flat organizational structure with core values of Autonomy, Competence and Belonging.