AI Automation Analyst

The role

You will build and maintain LLM-backed AI agents and end-to-end integrations for revenue operations. You will work on a prioritized roadmap to automate workflows across CRM and other tools.

What you will do

• Build and maintain LLM-backed agents for intent filtering, lead grading, enrichment, and contract parsing
• Own prompt design, tool wiring, structured output, and failure handling
• Architect and deploy data flows across HubSpot, Salesforce, Make.com, Jira, NetSuite, and ad platforms
• Inventory and document automations for migration readiness
• Manage reliability through alerting, error triage, and mean time to restore
• Perform process discovery and documentation with revenue teams
• Track before-and-after metrics to capture process baselines and hours returned
• Partner with Revenue Enablement to drive adoption and iterate workflows

Required qualifications

• 2–5 years in revenue operations, marketing operations, sales operations, systems, or automation
• Hands-on CRM depth including workflows, properties, custom objects, list logic, and lifecycle stages
• Working experience with at least one automation platform such as Make.com, Zapier, Workato, or n8n
• Experience building with LLMs including prompt design, structured output, and tool use
• Ability to test edge cases and work across multi-system data environments
• Clear written communication
• Fluency in English (C1)

Nice to have

• HubSpot or Salesforce experience
• Familiarity with Clay, Claude Code, Salesforce, Codex, Zoho Desk, NetSuite, Stripe, or Coefficient
• Healthcare or other regulated-data experience, including PHI handling

Benefits

• Formal employment under a Peruvian entity with legal benefits in soles (CTS, Gratificaciones, etc.)
• Unlimited vacation days
• EPS healthcare (Rimac) covered 100%
• Oncology insurance (Rimac) covered 100%
• AFP retirement plan
• Coworking access in Miraflores, Lima with free beverages, talks, bicycle parking, and city views
• Company laptop and tools provided

About the company

OpenLoop provides telehealth support solutions designed to streamline care delivery for companies offering virtual support across 50 states. The company has a flat organizational structure with values of Autonomy, Competence and Belonging.