Senior Staff Product Manager

The role

Senior Staff Product Managers will set the direction for a whole product domain and shape strategy with the VP of Product. You will define long-term visions, tie roadmaps to measurable results, and lead decisions across engineering, design, data, clinical, operations, and go-to-market teams.

What you will do

• Set the vision and define the 12–24 month domain direction
• Turn strategy into a narrative to align the company
• Tie roadmap to partner growth, patient outcomes, revenue and operational efficiency
• Set and review 3–5 metrics for the domain
• Drive decisions across engineering, design, data, clinical, operations and go-to-market
• Build AI that creates real value for patients, clinicians and partners
• Use AI every day for research, prototyping, analysis, specs and prioritization
• Turn ambiguous or conflicting asks into a phased plan
• Spend time with partners, clinicians and patients to gather evidence
• Mentor PMs and help shape a scaling product org

Required qualifications

• 10+ years of product management experience, including significant time owning complex, multi-team products at Staff level or equivalent
• Startup or high-growth experience
• Demonstrated product leadership in setting strategy and influencing senior leaders
• Track record of aligning engineering, design, and business teams around a shared plan
• Strong partnership with engineering and design
• A record of tying product work to business outcomes
• Ability to tell a compelling story about product direction
• Experience mentoring or leveling up other PMs
• Comfort operating in complex environments with regulation, security requirements, or deep integrations
• Hands-on AI product experience
• AI-native in your own work
• Ability to move between multi-year strategy and the detail of data, a PRD or a prototype

Nice to have

• Experience in healthcare, digital health or another regulated domain (HIPAA, clinical workflows, payer, pharmacy)
• Experience with B2B2C, platform, API or white-label products
• Experience in client-facing or forward-deployed product roles
• Familiarity with EHR or practice-management integrations
• A technical background in engineering, data or ML

Benefits

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance
• Pet insurance

About the company

OpenLoop provides telehealth support solutions designed to streamline go-to-market care delivery for companies offering virtual support across all 50 states. The company has a relatively flat organizational structure based on core values of Autonomy, Competence and Belonging.