Openloophealth
Enablement Specialist, Go-To-Market Readiness
United States - Remote. Posted 23 days ago
The role
The Enablement Specialist, Go-To-Market Readiness executes launch readiness projects and owns updates to existing enablement content. You will build documentation and training to ensure product launches and operational changes reach Sales, Customer Success, and Implementation teams.
What you will do
- Execute defined tasks within launch readiness projects
- Build Confluence documentation
- Develop eLearning courses with Articulate and EasyLlama
- Draft toolkit components such as FAQs and quick-reference guides
- Conduct discovery interviews with subject matter experts
- Translate technical details into clear content
- Apply established enablement frameworks to new products and pathways
- Own projects related to updates to existing programs and products
- Keep GTM content in Confluence organized and current
- Partner with Product Marketing, Revenue Operations, Revenue Enablement, Clinical Program Operations, and Product Engineering
Required qualifications
- 2-5 years of experience in a revenue-generating or B2B customer-facing role, such as sales, account management, or customer success
- Strong written communication skills
- Ability to turn complex or technical information into clear, plain-language content
- Comfort asking questions, chasing down answers, and following through without waiting for perfect instructions
- Strong organization and attention to detail
- Ability to manage multiple tasks against deadlines
Nice to have
- Experience or certifications in instructional design, employee enablement, or project management
- Familiarity with knowledge management systems such as Confluence, an LMS, and project tracking tools such as Jira
- Experience in healthcare, digital health, or a B2B services environment
About the company
OpenLoop provides telehealth support solutions designed to streamline and simplify go-to-market care delivery for companies offering virtual support to patients across 50 states. The company has a relatively flat organizational structure with core values of Autonomy, Competence and Belonging.