Director, Applications & Business Systems

The role

You will own the vision, delivery, and continuous improvement of the enterprise software stack. You will lead a team to implement, integrate, and optimize mission-critical applications including ERP, CRM, HRIS, finance, and proprietary platforms.

What you will do

• Define and maintain a 3-year enterprise applications roadmap.
• Translate business strategies into technical initiatives and project portfolios.
• Recruit, coach, and lead a team of analysts, developers, and admins.
• Own the full lifecycle of enterprise applications from selection to retirement.
• Lead cross-platform initiatives for data quality, governance, and master data management.
• Drive automation and process improvements using APIs and low-code tools.
• Manage third-party vendors, contracts, SLAs, and licensing costs.
• Oversee application provisioning, deprovisioning, and access management.
• Partner with Product and Engineering to enhance and integrate internally developed tools.
• Ensure compliance with SOC 2, HIPAA, HITRUST, NIST, and other regulatory frameworks.

Required qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or equivalent experience.
• 8+ years leading enterprise applications or business-systems functions.
• 3+ years in a people-management role.
• Demonstrated success implementing and integrating cloud-based SaaS platforms.
• Deep knowledge of systems integration, data governance, and the full software-development lifecycle.
• Proven track record in vendor negotiation, license optimization, and third-party risk management.
• Exceptional communication, leadership, and cross-functional influencing skills.
• Experience spearheading large-scale change-management or digital-transformation programs.
• Hands-on familiarity with modern data architectures, APIs, and automation frameworks.

Benefits

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance
• Pet insurance

About the company

OpenLoop provides telehealth support solutions designed to streamline care delivery for companies offering virtual support to patients across 50 states. The company has a relatively flat organizational structure with core values of Autonomy, Competence and Belonging.