Vendor Relation Specialist, Pharmacy Network

The role

You will own the pharmacy partner network end to end. This includes managing relationships, negotiating pricing, sourcing new partners, and ensuring 50-state coverage for medications.

What you will do

• Serve as the primary point of contact for 20+ pharmacy fulfillment partners.
• Negotiate pricing and terms directly with partners.
• Identify, cold-outreach, and qualify new pharmacies.
• Maintain 50-state coverage for every medication on the formulary.
• Manage network capacity against demand forecasts.
• Support partner onboarding and integration.
• Establish repeatable processes, partner scorecards, and documentation.
• Visit partner sites periodically to confirm capability, quality, and compliance.
• Partner cross-functionally to resolve issues across the order lifecycle.
• Other duties as assigned.

Required qualifications

• Bachelor's degree or equivalent experience.
• 6+ years in vendor, partner, supplier, or network management, with direct ownership of a partner portfolio.
• Working knowledge of 503A compounding pharmacy operations.
• Demonstrated ownership of pricing and commercial negotiations, independently.
• Track record sourcing and qualifying new partners from scratch, including cold outreach.
• Comfortable establishing process, standards, and documentation where little exists.
• Strong cross-functional communication.
• Comfortable in a fast-moving, flat-structure environment with shifting priorities and a high-touch relationship load.
• Willingness to travel to partner sites approximately every 4–6 weeks.

Nice to have

• Experience managing a 503A pharmacy network for multi-state coverage at a telehealth, digital health, or DTC health company.
• Familiarity with prescription ordering flows, formulary structure, titration schedules, or medication strengths and concentrations.
• Cold-chain or temperature-controlled fulfillment experience.
• Contract negotiation and vendor compliance or audit experience.
• Experience building vendor scorecards, qualification frameworks, or capacity tracking from the ground up.

Benefits

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance
• Pet insurance

About the company

OpenLoop provides telehealth support solutions designed to streamline care delivery for companies offering virtual support across all 50 states. The company has a relatively flat organizational structure with core values of Autonomy, Competence and Belonging.