Field Automation Engineer

The role

As a Field Automation Engineer, you will be a post-sales technical partner for a portfolio of customers owning their technical health and adoption on Infrahub. You will deliver Professional Services, Technical Account Management, and technical advisory while building reusable assets and contributing to product development.

What you will do

• Lead end-to-end onboarding for Infrahub deployments
• Own a small portfolio of customer accounts and plan monthly engagement
• Provide technical support including triage, investigation, and escalation
• Drive technical discovery and advisory regarding schema design and architecture
• Champion adoption and expansion by identifying new use cases
• Build reusable engineering assets like schema templates and deployment scripts
• Use AI to accelerate discovery, documentation, and delivery
• Create and improve documentation and customer evidence
• Represent OpsMill at webinars, events, and panels

Required qualifications

• 5+ years in network or infrastructure engineering and/or network automation
• Hands-on experience in production environments
• Practical fluency in Python
• Practical fluency in one or more of NetBox, Nautobot, Ansible, Nornir, Terraform
• Comfortable with APIs, data models/schemas, and GraphQL
• Proven customer-facing presence
• Strong bias for action
• Proactive ownership across a small portfolio
• AI-native work style

Nice to have

• Experience working vendor side is a high growth start up organisation
• Production experience with Infrahub or contributions to adjacent open-source ecosystems
• Depth with network inventory/intent systems (e.g., NetBox/Nautobot), schema design, and data modeling
• Experience integrating automation with CI/CD and observability for scale and safety
• Relevant certifications (vendor networking, cloud) or demonstrable equivalent experience

Benefits

• Comprehensive health, dental, and vision coverage
• Flexible PTO
• Home office setup allowance
• Professional development budget
• Equity in a growing commercial open-source company
• Twice-yearly offsites in locations worth travelling to

Before you apply

• Candidates must be authorized to work in the United States

About the company

OpsMill is a commercial open-source company building the next generation of infrastructure data management to help automation teams unify data and scale automation reliably.