Head of Partnerships

The role

You will own and scale the agency partner program, tech/ecosystem partnerships, and the customer referral engine. You will hunt agency partnerships, manage signed agencies, and provide qualified introductions to the sales team.

What you will do

• Hunt and open agency partnerships across retention, CRM, performance, CRO, and creator agencies
• Account-manage signed agencies with explicit goals and weekly cadences
• Feed qualified introductions to the sales team
• Uphold commercial machinery including rev-share administration and partner tagging
• Own the lifecycle of partner tiering and incentive ladders
• Design and grow the customer referral program
• Route partner and referral-sourced leads to reps
• Qualify inbound tech and ecosystem partnership conversations
• Build relationships within platforms like Shopify and Klaviyo
• Own the partner angle for events including dinners, webinars, and trade shows

Required qualifications

• Experience running the agency partner motion
• Experience selling agencies on becoming partners and managing them as a sales coach
• Experience building or scaling a partner program from scratch
• Ability to handle deal mechanics and closing
• Comfortable being goaled hard
• Ability to manage multiple partner types simultaneously
• Existing relationships in the Shopify and DTC agency world

Benefits

• Impact: work directly influences company trajectory
• Ownership: autonomy to own a channel and a number
• Growth: rapid company growth creates learning and advancement opportunities
• Team: work alongside the founding team
• Mission: revolutionizing how brands understand and market to customers

About the company

OuterSignal is building a customer intelligence and personalization layer for commerce. The platform enriches orders in real time with professional and personal signals to build personas and power outreach.