Product Manager

The role

You will own product initiatives from strategy and discovery through launch and measurable customer impact. You will work on the Core Product team to make complex research workflows intuitive and help customers trust AI-generated results.

What you will do

• Set direction and make tradeoffs.
• Balance immediate needs with longer-term goals.
• Connect customer problems to business impact.
• Use customer interviews, product usage, and feedback to identify problems.
• Shape solutions, test assumptions, clarify requirements, and resolve open questions with engineering and design.
• Test what you ship, catch confusing workflows and edge cases, and follow through on fixes.
• Equip customer-facing teams with positioning, demos, and launch materials.
• Define success, track customer outcomes, and decide what to improve next.

Required qualifications

• Typically 5+ years of product management experience, including at least 2 years owning product decisions for B2B software.
• A track record of shipping products and improving adoption and outcomes through customer feedback and data.
• Strong product judgment: identify underlying problems, prioritize competing needs, and make and explain decisions with incomplete information.
• Use AI tools hands-on and can reason about where AI improves a workflow, where it falls short, and how customers should evaluate its output.
• Strong collaboration with engineers and designers, technical fluency to discuss constraints, and attention to the shipped experience.
• Clear writing and communication with customers, engineering, and leadership; you build alignment and work independently.

Nice to have

• Experience building new products or substantially evolving existing ones in a small, fast-moving team.
• A background in user research or experience building B2B products for research, insights, analytics, AI, or other complex professional workflows.
• Prior product marketing or sales enablement experience, including creating effective demos and launch materials.

About the company

Outset invented a better way to do research using AI-powered user interviews. The company is a tight-knit team serving some of the world's largest enterprises.