Enablement Program Manager

San Francisco, Remote. Posted 25 days ago

The role

The Enablement Program Manager will build and own the GTM enablement program end to end. This person will design enablement frameworks, run onboarding, and maintain the GTM knowledge repository for Sales, Customer Success, Partnerships, Product Marketing, and Solutions teams.

What you will do

Own Outset’s GTM enablement program end to end including roadmap, calendar, delivery, and measurement.
Design repeatable, plug-and-play enablement frameworks.
Build and run new-hire onboarding.
Learn complex topics and deliver them to the team.
Own and maintain the GTM knowledge repository.
Partner with Product and Marketing to translate updates into field-ready training.
Partner with Sales, CS, and Partnerships leaders to identify skill and knowledge gaps.
Work with G&A and Leadership on cross-functional topics.
Run live trainings, workshops, and certifications and build async content.
Measure program effectiveness and iterate on programs.

Required qualifications

4+ years of professional experience in Enablement, Learning & Development, a Center of Excellence, Consulting or a Chief of Staff function.
Proven program ownership.
Exceptional teaching and communication skills.
Ability to drive adoption.
Ability to build learning that compounds.
Track record of designing scalable, repeatable processes and systems.
Highly organized and detail-oriented.
Experience owning a knowledge base, content library, or similar source of truth.
Strong cross-functional partnership skills.
Proven success in a fast-paced startup environment.
High-ownership, resourceful mindset.
Proficiency with AI tools for content creation, knowledge management, and streamlining information distribution.

Nice to have

Experience supporting B2B SaaS GTM teams
Familiarity with AI products or market research

About the company

Outset provides AI-powered user interviews for qualitative insights. The company is backed by top Silicon Valley investors and serves global brands.