Global Account Manager - Consulting & Research Agencies

The role

This senior individual contributor will own and grow relationships with global management consulting and professional services firms. You will manage expansion, cross-sell, pricing, and renewals to meet an aggressive seven-figure growth target.

What you will do

• Own a portfolio of global consulting and professional services firms with full commercial responsibility.
• Carry and exceed an aggressive seven-figure growth target.
• Build and maintain a live global account plan for each firm.
• Convert engagement-by-engagement usage into firm-wide and multi-year agreements.
• Build relationships from consultants and engagement managers to partners and firm leadership.
• Direct the extended account team across functions and time zones.
• Run executive business reviews to convert them into committed budget.
• Negotiate and close complex agreements including global MSAs and procurement.
• Forecast with precision and maintain account views in Salesforce.
• Inform product direction and pricing by bringing the voice of consulting firms back to Outset.

Required qualifications

• 10+ years in enterprise sales
• 5+ years in a named global or strategic account role owning a small book of major accounts
• Demonstrated experience and expertise selling into and growing accounts at global consulting, market research and professional services firms
• Deep understanding of how consulting firms buy
• Proven record of exceeding aggressive seven-figure growth targets inside existing accounts
• World-class relationship management
• Executive presence and commercial sharpness
• Demonstrated ability to lead an extended, cross-functional account team without direct authority
• Experience with complex global commercial structures
• Operational rigor including account planning methodology, accurate forecasting, and CRM discipline
• Ability to operate independently in a fast-paced startup
• Ability to travel regularly to customer sites

Nice to have

• prior consulting experience
• experience selling research, insights, analytics, or AI solutions to consulting firms

About the company

Outset invented a better way to do research using AI-powered user interviews. The company is backed by top Silicon Valley investors and serves global brands.