Deployment Associate

The role

You will support senior Deployment leads on customer pilots, onboardings, and post-sales care. You will monitor product performance across social channels and provide structured insights to the team.

What you will do

• Shadow and support senior Deployment leads on customer pilots, onboardings, and post-sales care.
• Proactively monitor product performance across channels like TikTok, X, Instagram, Bluesky, and YouTube.
• Run regular product health checks to validate agent decisions and spot anomalies.
• Connect product observations with customer feedback to help engineering improve the experience.
• Document and share insights to help the team act quickly.
• Participate in internal product reviews and triage sessions.
• Suggest checks, tests, or improvements to remain proactive.

Required qualifications

• Curiosity and persistence
• Attention to detail
• Eagerness to learn
• Clear communication
• Team-first mindset

Nice to have

• Exposure to SaaS or software products
• Basic SQL or comfort learning lightweight data tools
• Familiarity with social platforms or brand protection workflows

Benefits

• 100% company-paid medical, dental, and vision
• Flexible PTO
• Annual company retreats
• Regular in-person events

About the company

Outtake is an agentic AI platform that proactively detects, monitors, and takes down impersonators. It is built by ex-Palantir, ex-CTO/founders, and ex-Notion engineers.