Technical Account Manager

The role

You will own enterprise and mid-market accounts from deal closure through adoption and expansion. You will configure the platform, stand up agents, and feed field insights back to product and engineering.

What you will do

• Own expansion on your book
• Own retention and renewals
• Own deployment and configuration
• Serve as the technical point of contact for your accounts
• Feed field insights back to product and engineering
• Take on broader ownership over account strategy and playbooks as the book grows

Required qualifications

• A genuine love of working with customers
• Technical chops, with the ability to deploy, configure, and troubleshoot independently
• Comfort getting hands-on with agents
• A desire to build the playbooks rather than inherit them
• The drive to create structure where it doesn't yet exist

Nice to have

• experience at a fast-paced startup or other high-growth environment

Benefits

• 100% company-paid medical, dental, and vision for employees
• Flexible PTO
• Annual company retreats
• Regular in-person events

About the company

Outtake is an agentic AI platform that proactively detects, monitors, and takes down impersonators. It was built by ex-Palantir, ex-CTO/founders, and ex-Notion engineers.